❓ Frequently Asked Questions
Can I have a sample order for this product and what is the MOQ?
Yes, we welcome sample orders for testing. The Minimum Order Quantity (MOQ) is 1 piece.
What is the typical lead time for production?
Samples typically take 3-5 days, while mass production usually requires 1-2 weeks depending on the order volume.
What payment terms do you accept?
We generally accept T/T (Telegraphic Transfer) in advance and Western Union. Other payment methods are negotiable.
How are the goods shipped and how long does it take to arrive?
We typically ship via DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days. Airline and sea shipping are also available options.
What is the warranty period for these products?
We offer a 1-2 year warranty depending on the specific product type.
How do you handle product quality issues?
If there are any defective units within a batch, we will provide replacement units to ensure your operations continue smoothly.
Midwest Charger
